ADI Industrial Services Data Privacy Notice

Protecting the security and privacy of your personal data is important to ADI Industrial Services. Therefore, ADI Industrial Services (for further company details, please see the “Corporate Information” below) processes personal data in compliance with applicable laws on data protection and data security.

1. Processing of personal data related to your use of our websites, applications and online platforms

Categories of personal data processed, purpose of the processing and legal basis

When visiting ADI Industrial Services’ websites, applications or online tools (each a “ADI Industrial Services Online Offering”), ADI Industrial Services may process the following personal data about you:

Personal data that you actively and voluntarily provide via the ADI Industrial Services Online Offering (e.g., when registering, contacting us with your inquiries or participating in surveys, etc.), including name, e-mail address, telephone number, information submitted as part of a support request, comments or forum posts, etc.; and
Information that is automatically sent to us by your web browser or device, such as your IP-address, device type, browser type, referring site, sites accessed during your visit, the date and time of each visitor request.

We process your personal data for the following purposes:

To provide the ADI Industrial Services Online Offering’s services and functions and to administer your use of the ADI Industrial Services Online Offering;
To verify your identity (if you registered for a ADI Industrial Services Online Offering);
To answer and fulfill your specific requests;
To send you marketing information or to contact you in the context of customer satisfaction surveys as further explained in Section 3; and
As reasonably necessary to enforce the applicable terms of use, to establish or preserve a legal claim or defence, to prevent fraud or other illegal activities, including attacks on ADI Industrial Services’ information technology systems.

The legal basis for ADI Industrial Services processing data about you is that such processing is necessary for the purposes of:

ADI Industrial Services exercising its rights and performing its obligations in connection with any contract we make with you (Article 6 (1) (b) General Data Protection Regulation);
Compliance with ADI Industrial Services’ legal obligations (Article 6 (1) (c) General Data Protection Regulation); and/or
Legitimate interests pursued by ADI Industrial Services (Article 6 (1) (f) General Data Protection Regulation). Generally the legitimate interest pursued by ADI Industrial Services in relation to our use of your personal data is the efficient performance or management of your use of the ADI Industrial Services Online Offerings.

In some cases, we may ask if you consent to the relevant use of your personal data. In such cases, the legal basis for ADI Industrial Services processing that data about you may (in addition or instead) be that you have consented (Article 6 (1) (a) General Data Protection Regulation).

Cookies

We may use cookies within ADI Industrial Services Online Offerings. You can find information on ADI Industrial Services’ use of cookies in our Cookie Policy. The Cookie Policy also provides information on how to block and object to the use of cookies and the processing of data collected by cookies.

Google Maps

In order to offer you certain location-based functions, some ADI Industrial Services Online Offerings may use “Google Maps” (e.g. to let you obtain directions to your local ADI Industrial Services point of contact). When you use Google Maps, Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google“) will process personal data which may include, inter alia, your device’s IP address and your location. Location data can only be processed if you granted permission to access, or actively provided your location data within the relevant ADI Industrial Services Online Offering.

The data controller responsible for the processing of your personal data in connection with Google Maps is Google; Google’s privacy notice can be found at https://www.google.com/policies/privacy.

Links to other websites

This Privacy Notice applies only to ADI Industrial Services Online Offerings and not to other websites or applications operated by third parties. We may provide links to other websites and applications which we believe may be of interest to you. ADI Industrial Services is not responsible for the privacy practices of such other websites or applications.

Mobile Applications

When applicable, some applications of ADI Industrial Services that you can download to your mobile device (“Mobile Apps”) have their own Privacy Notices. These Privacy Notices are made available to you in the respective App Store before you download the Mobile App and within the respective Mobile Application itself. The Privacy Notices of selected ADI Industrial Services’ Mobile Apps are also published here.

2. Processing of Personal data related to your business relationship with ADI Industrial Services

Categories of personal data processed, purpose of the processing and legal basis

In the context of the business relationship with ADI Industrial Services, ADI Industrial Services may process the following categories of personal data of contact persons at (prospective) customers, suppliers, vendors and partners (each a “Business Partner”):

Contact information, such as full name, work address, work telephone number, work mobile phone number, work fax number and work email address;
Payment data, such as data necessary for processing payments and fraud prevention, including credit/debit card numbers, security code numbers and other related billing information;
Further information necessarily processed in a project or contractual relationship with ADI Industrial Services or voluntarily provided by the Business Partner, such as personal data relating to orders placed, payments made, requests, and project milestones;
Personal data collected from publicly available resources, integrity data bases and credit agencies; and
If legally required for Business Partner compliance screenings: date of birth, ID numbers, identity cards and information about relevant and significant litigation or other legal proceedings against Business Partners. ADI Industrial Services may process the personal data for the following purposes:
Communicating with Business Partners about products, services and projects of ADI Industrial Services or Business Partners, e.g. by responding to inquiries or requests or providing you with technical information about purchased products;
Planning, performing and managing the (contractual) relationship with Business Partners; e.g. by performing transactions and orders of products or services, processing payments, performing accounting, auditing, billing and collection activities, arranging shipments and deliveries, facilitating repairs and providing support services;
Administrating and performing customer surveys, marketing campaigns, market analysis, sweepstakes, contests, or other promotional activities or events;
Conducting customer satisfaction surveys and direct marketing activities as further explained in Section 3;
Maintaining and protecting the security of our products, services and websites, preventing and detecting security threats, fraud or other criminal or malicious activities;
Ensuring compliance with legal obligations (such as record keeping obligations), export control and customs, Business Partner compliance screening obligations (to prevent white-collar or money laundering crimes), and ADI Industrial Services policies or industry standards; and
Solving disputes, enforce our contractual agreements and to establish, exercise or defend legal claims.

The legal basis for ADI Industrial Services processing data about you is that such processing is necessary for the purposes of:

ADI Industrial Services exercising its rights and performing its obligations in connection with any contract we make with you (Article 6 (1) (b) General Data Protection Regulation),
Compliance with ADI Industrial Services’ legal obligations (Article 6 (1) (c) General Data Protection Regulation), and/or
Legitimate interests pursued by ADI Industrial Services (Article 6 (1) (f) General Data Protection Regulation).

Generally the legitimate interest pursued by ADI Industrial Services in relation to our use of your personal data is the efficient performance or management of our business relationship with you.

3. Processing of personal data for customer satisfaction surveys and for direct marketing

Where and as permitted under applicable law, ADI Industrial Services may process your contact information for direct marketing purposes (e.g. trade show invitations, newsletters) and to carry out customer satisfactions surveys, in each case also by e-mail. You may object to the processing of your contact data for these purposes at any time by writing to contact@ADI Industrial Services.com or by using the opt-out mechanism provided in the respective communication you received.

4. Transfer and disclosure of personal data

ADI Industrial Services may transfer your personal data to:

other ADI Industrial Services companies or third parties – e.g. sales partners or suppliers – in connection with your use of the ADI Industrial Services Online Offerings or our business relationship with you;
third parties which provide IT services to ADI Industrial Services and which process such data only for the purpose of such services (e.g., hosting or IT maintenance and support services); and/or
third parties in connection with complying with legal obligations or establishing, exercising or defending rights or claims (e.g., for court and arbitration proceedings, to law enforcement authorities and regulators, to attorneys and consultants).

Sometimes the recipients to whom ADI Industrial Services transfers your personal data are located in countries in which applicable laws do not offer the same level of data protection as the laws of your home country.

In such cases, ADI Industrial Services takes measures to implement appropriate and suitable safeguards for the protection of your personal data. In particular:

We share your personal data with ADI Industrial Services companies in such countries only if they have implemented the ADI Industrial Services Binding Corporate Rules („BCR“) for the protection of personal data. Further information about the ADI Industrial Services BCR can be found here.
We transfer personal data to external recipients in such countries only if the recipient has (i) entered into EU Standard Contractual Clauses with ADI Industrial Services, (ii) implemented Binding Corporate Rules in its organization or (iii) – in case of US recipients – the recipient is certified under the < a href= »https://ec.europa.eu/info/law/law-topic/data-protection_en »>Privacy Shield. You may request further information about the safeguards implemented in relation to specific transfers by contacting dataprotection@adi-is.eu

Personal data published by you on ADI Industrial Services Online Offerings (such as chat rooms or forums) may be globally accessible to other registered user of the respective ADI Industrial Services Online Offering.

5. Retention Periods

Unless indicated otherwise at the time of the collection of your personal data (e.g. within a form completed by you), we erase your personal data if the retention of that personal data is no longer necessary (i) for the purposes for which they were collected or otherwise processed, or (ii) to comply with legal obligations (such as retention obligations under tax or commercial laws).

6. Withdrawal of consent

In case you declared your consent for the processing of certain personal data by ADI Industrial Services, you have the right to withdraw the consent at any time with future effect, i.e. the withdrawal of the consent does not affect the lawfulness of processing based on the consent before its withdrawal. If the consent is withdrawn, ADI Industrial Services may only further process the personal data where there is another legal ground for the processing.

7. Your rights

Under applicable data protection law you may have the right to:

Obtain from ADI Industrial Services confirmation as to whether or not personal data concerning you are being processed, and where that is the case, access to the personal data;
Obtain from ADI Industrial Services the rectification of inaccurate personal data concerning you;
Obtain from ADI Industrial Services the erasure of your personal data;
Obtain from ADI Industrial Services restriction of processing regarding your personal data;
Data portability concerning personal data, which you actively provided; and
Object, on grounds relating to your particular situation, to processing of personal data concerning you.

Further background information and explanations related to the rights described above are available on the European Commissions’ website https://ec.europa.eu/info/law/law-topic/data-protection/reform/rights-citizens_en

8. Data Privacy Contact

The ADI Industrial Services Data Protection Organization provides support with any data privacy related questions, comments, concerns or complaints or in case you wish to exercise any of your data privacy related rights. The ADI Industrial Services Data Privacy Organization may be contacted at: dataprotection@adi-is.eu

The ADI Industrial Services Data Privacy Organization will always use best efforts to address and settle any requests or complaints you bring to its attention. Besides contacting the ADI Industrial Services Data Privacy Organization, you always have the right to approach the competent data protection authority with your request or complaint.

A list and contact details of local data protection authorities is available following this link https://ec.europa.eu/newsroom/article29/item-detail.cfm?item_id=612080